Privacy Policy

I am committed to protecting and respecting your privacy. This privacy policy explains how I collect, use, and protect any information you provide when using my website or services. If you have any questions about this policy, please contact me through this website.

What Data I Collect

I may collect the following information when you contact me via this website, email, or phone:

  • Your name

  • Your contact details (email address and/or phone number)

  • Any information you voluntarily share when making an inquiry or booking an appointment

If we enter into a counselling relationship, additional personal data may be collected, but this is handled separately and confidentially. This is covered in my Terms Of Counselling.

How I Use Your Data

I use your data to:

  • Respond to your inquiries

  • Schedule and manage appointments

  • Provide you with information about my services

I will not use your data for marketing purposes without your explicit consent.

How I Store and Protect Your Data

I take data protection seriously and implement appropriate measures to secure your information, including:

  • Secure email communication

  • Password-protected devices

  • Limited access to personal data

I will only keep your data for as long as necessary to fulfil the purpose it was collected for or as required by law.

Data Sharing

I do not share your personal data with third parties unless:

  • It is necessary to fulfil a legal obligation

  • You provide explicit consent

For example, if I use a scheduling or email platform, I ensure they comply with relevant data protection regulations.

Cookies and Website Analytics

This website may use cookies to enhance your browsing experience or to analyze how the site is used. You can manage or disable cookies in your browser settings.

Your Rights

Under the UK GDPR, you have the right to:

  • Request access to your personal data

  • Request corrections to inaccurate or incomplete data

  • Request the deletion of your data (where legally applicable)

  • Withdraw consent for data processing at any time

  • Lodge a complaint with the Information Commissioner’s Office (ICO)

Data Retention

If you contact me but do not proceed with counselling, your information will be deleted within 12 months. If you become a client, I will provide you with additional details about how I handle and store counselling records.

Updates to This Policy

I may update this policy from time to time. Please check this page regularly for any changes.